Terms and Conditions
DEFINITIONS
Service(s): Any of the services provided by the Artist, as listed under the “Services” menu on the Home page of this website.
The Client: The main recipient of the Service(s)
The Artist: Becky Howard (Legendary Makeup)
Agreement: The agreement between the Client and the Artist, confirmed by email, for provision of the Service(s)
Fee: The amount payable by the Client to the Artist for the Service(s) in the Agreement
The Event: The occasion and venue where the Service(s) will be provided by the Artist
Party: Persons in addition to the Client requiring Service(s) at the Event
BOOKINGS – WEDDING DAY MAKEUP
Services are secured upon receipt of a £50 non-refundable deposit.
Bank details:
MISS R HOWARD
17672236
60-18-17
Please use your name as a deposit
The deposit must be made before a trial session, if one is required. Receipt of a retainer payment confirms the Agreement and secures the Artist’s availability for the Event on the agreed date and time for the agreed Fee.
The retainer is deducted from the final Fee due. Enquiries for which a retainer has not been paid are not confirmed and therefore availability cannot be guaranteed, and an Agreement is not formally in place.
Retainers are non-refundable if a cancellation is received less than 12 weeks before the Event.
If the Client does not wish to book the service for the Event after a trial session the retainer is refunded in full within 7 days unless the Event is less than 12 weeks away in which case it is non-refundable.
The Artist reserves the right to cancel special offers and rates at any time, with the exception of where an emailed Agreement is already in place with the Client.
BOOKINGS – OTHER MAKEUP APPOINTMENTS/LESSONS
Bookings are secured upon email confirmation from the Artist. This confirms the Agreement and secures the Artist’s availability for the Event on the agreed date and time for the agreed Fee.
The Fee is always agreed via email, verbal agreements are not offered as they are not deemed valid by the Artist.
The Artist reserves the right to cancel special offers and rates at any time, with the exception of where an emailed Agreement is already in place with the Client.
TRAVEL EXPENSES FOR BOOKINGS
Travel expenses of 60p per mile are incurred for all bookings outside a 15-mile radius of CB24. The exact rate will depend upon the location that the services are to be provided at. This will be discussed and agreed with the Client during the booking process.
Where travel expenses are incurred for travel by car to locations where the services are to be provided within the London Congestion Charge Zone, at times when the Charge is in operation, the London Congestion Charge fee will be added to the Fee.
Distances are calculated using an online journey planner and travel expenses will be agreed between the Artist and Client as part of the Agreement.
If required, alternative methods of transport other than motor vehicles, such as rail or flight will be discussed and agreed with the Client during the booking process.
VENUE CHANGE
If the Artist has to work across multiple locations, a £25 charge will be added to the wedding day fee. A fee is added to cover the time spent setting up, packing down and moving more than once.
EXCLUSIVITY
Exclusivity is not guaranteed for the whole day of the event, therefore timings will be seriously considered when agreeing to any booking.
It is unlikely that there will be another event on the day; and any second event undertaken by the Artist will not affect the first event. An exclusivity fee can be arranged if preferred.
PAYMENT
Full payment of the balance of the Fee is required 1 day before the Event at the latest, if the Event is less than 1 day away full payment is required to secure the booking. There are no exceptions to this.
Payment can be accepted via cash or bank transfer.
Bookings are only confirmed once the funds have cleared in the Artist’s bank account.
CLIENT RESPONSIBILITY
It is the Client’s responsibility to inform the Artist of any potential issues such as but not limited to medical conditions, allergies, and/or sensitivities. The Artist cannot be held liable for any condition that arises or loss incurred by the Client if the Client has not informed the Artist of any known conditions as stated above, or of any conditions unknown to the Client at the time of the service.
The Artist reserves the right to cancel the Agreement if the behaviour of the Client is deemed inappropriate and/or if the Client reports a condition that the Artist deems a risk to the Client’s health and well-being. In these cases any payments that have already been made by the Client for the service are non-refundable.
ARTIST RESPONSIBILITY
If the booking is directly affected by circumstances beyond the control of The Artist, every possible endeavour to rectify such situations will be made, however no compensation will be offered on The Artist’s part. The client is strongly advised to take out wedding insurance to cover against such situations.
CANCELLATIONS
At any point the Client can cancel the event by informing the Artist.
If the Client cancels a booking with 60 days notice, the client agrees to pay 50% of the agreed Fee. Cancellations received before this time will not incur any cost and any payments made, other than for trial sessions, will be refunded within 7 days of the cancellation. Any less notice and the Client is required to pay 100% of the agreed Fee.
Payments made to the Artist for a service that is subsequently cancelled by the Artist will be refunded in full within 7 days of the cancellation. No further compensation will be offered.
Cancellations for services booked where travel and/or accommodation expenses have been paid for by the Artist and are non-refundable by the travel/accommodation provider(s) will incur full reimbursement from the Client to the Artist for the travel and/or accommodation costs paid.
PHOTOGRAPHY & USE OF IMAGES
The Client agrees that the Artist may use any photography for publicity purposes which include but are not limited to the Artist’s website and social media pages. If the Client is not happy with this agreement please make the Artist aware.
CHANGES TO SERVICES AND PRICES
Prices for products and services are subject to change without notice.
The Artist reserves the right to modify or discontinue a service (or any part or content thereof) at any time without notice.
ADDITIONAL IMPORTANT DETAILS
Maximum time allocation for trials: the maximum time that the Artist can spend on any one trial is 2.5 hours for a makeup booking. Any additional time required for trial sessions will have to be booked as a repeat trial.
Repeat trials: If a second makeup trial is requested the same fee applies as for the first trial.
Assistants: For bookings larger than the bride and 2 guests and/or bookings with limited preparation time it may be necessary for more than one team member to attend, if this is the case an additional fee may be applicable. You’ll be informed of this during the booking process.
Strip/Individual lashes: Lash application is included in the price for the makeup service, there is no reduction in price for any makeup service if they are declined.
Makeup services for younger members of the Party: makeup services for members of the Party who are up to 10 years old are complimentary. This will only include lip gloss, blusher, and shimmery eyeshadow application.
If a more complete makeup service is required the full bridesmaid’s price will apply.
